About Us
Our Mission
To bring back the human connection in service by focusing on thoughtful, personalized experiences for our customers. Furnishing and decorating your space is deeply personal, and we believe in taking the time to truly understand your needs. With real humans guiding and advising every step of the way, our mission is to deliver a client experience rooted in care, precision, and authenticity—creating a home you’ll truly love.
Our Values
We value human connections through exceptional customer service, fostering relationships that turn into loyal customers, repeat visits, and referrals. We prioritize delivering our services and products with care and thoughtfulness, never rushing for the sake of convenience. We value sustainability by avoiding the cycles of overconsumption. We believe in integrity and supporting fellow small businesses in our community.
Our Strategy
We prioritize a communication-focused service that ensures you’re never buying blindly. Whether in-person or online, we work with you to understand your space and needs. As a small business, we can’t compete with unsustainable practices set by large retailers, but we make up for it by giving you the time and expertise to ensure your furniture serves your needs. Additionally, we partner with like-minded businesses to bring their products to our store.
Our Story
For over 55 years, a small business in Queens, New York, has been quietly shaping the homes of countless families across the Tri-State area. Originally founded to provide furniture rental services, we quickly became known for offering everything a household might need — from furniture and appliances to home decor and more. Our mission was simple: to make the transition into a new home as seamless and stress-free as possible.
Rooted in our founder’s Japanese heritage, we began by servicing Japanese expats settling into temporary homes, offering solutions tailored to their unique needs. Over the decades, we became a trusted partner, helping families create a sense of home wherever life took them. Through expert service, quality products, and a commitment to thoughtful care, we’ve been there for every step of the journey.
In a world increasingly dominated by impersonal, fast-paced shopping experiences and algorithm-driven choices, we’ve chosen to take a different path. We believe in the power of a personal touch, of a carefully considered home, and of taking the time to truly understand our customers’ needs. As we expand our furniture buying services to a wider audience, we bring the same unwavering commitment to service, quality, and trust that has made us a cornerstone of our community for over half a century.
